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Shenzhen Medical Insurance Embraces DeepSeek and Tencent Hunyuan Dual AI
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Shenzhen Municipal Medical Insurance Bureau unveiled a newly upgraded intelligent customer service system for medical insurance, developed in partnership with TENCENT (00700.HK) (TCEHY.US). Powered by the DeepSeek foundation model and Tencent’s Hunyuan dual AI engines, the system offers Shenzhen’s insured residents a 24-hour AI "smart assistant" service. By integrating advanced AI technology, Shenzhen’s medical insurance services are transitioning from traditional human support to an intelligent platform, promising a more convenient and efficient experience for policyholders. Insured individuals can access nearly 100 medical insurance services directly through the "Shenzhen Medical Insurance" WeChat public account, including checking balances of the medical insurance accounts and setting up family mutual aid bindings, with instant Q&A consultation available in seconds. AAStocks Financial News |
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