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Car Owners Jointly Sign to Request Ji Yue Auto for Immediate Recovery of After-sale System
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Ji Yue Automobile, a subsidiary of Geely Holding and BIDU-SW (09888.HK), was embroiled in plights. Some car owners of Ji Yue Automobile in China joined forces to defend their rights and issued an open letter, stating that the lack of key spare parts since December 12, 2024 has halted the maintenance of their cars, which has severely affected the daily travels of some owners and increased the cost of transportation. At the same time, there are also problems with the stability of the vehicle system. System crashes, navigation failures, battery management abnormalities, etc. occur frequently, which may cause serious safety accidents, such as sudden power outages or fires in the vehicle, posing serious threats to driving safety. The car owners of the Ji Yue Automobile requested the company, Geely and Baidu to immediately restore the Ji Yue Automobile’s after-sales system and fully repair the software, and requested the three parties to establish a long-term communication mechanism, set up a special working group, communicate regularly with representatives of the owners, provide timely responses, and achieve transparency of information in order to protect the legitimate rights of the owners in practice. The owners also urged the company to clarify the timeframe and responsibility for recovery and to strictly fulfill the contract; and to clarify the details of the compensation to be offered to the owners in case of failure to fulfill the responsibility as scheduled. AAStocks Financial News |
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